Frequent Asked Questions

FREQUENTLY ASKED QUESTIONS

ANY QUESTIONS

It’s best to book your Amsterdam boat tour in advance, as our small-group cruises often sell out — especially on sunny days, weekends and evenings! You can book easily online through our website or call us to reserve your spot and pay by credit card over the phone. 

Walk-ups are also welcome if we have space, but to avoid disappointment, it’s best to secure your spot in advance.

Nope! You book, we go! Even if it’s just you, the tour will still run.

We recommend to be there 10 minutes before departure!

Our public tours sail on time. Our captains are great, but they can’t turn the boat around once we’ve left the dock! So please arrive a little early to make sure you don’t miss it. If you’re late, your booking becomes void, and no refund can be given. Be sure to double-check your tour time in the confirmation email to avoid any mix-ups.

Yes we sell cold drinks onboard. The prices are as follow

  • Softdrinks and bottles of water cost € 2.50
  • Small can of beer cost € 3,-
  • Glass of white or rose wine cost € 4.
  • Bottle of wine € 16.

Yes you can. BYO is perfectly find with us. However we also sell reasonably priced beer, wine, soft drinks and water on board.

No, we don’t have a toilet onboard. So we recommend to go to the toilet before you hop on board. In case of an emergency we can stop at a public toilet or bar.

Yes, we love dogs and friendly dogs are always welcome onboard. Please note that only 1 dog is allowed per shared cruise. Please select the furry friend option when booking your tour online.

Please note that if you are allergic or afraid of dogs then we can guarantee a pet free tour. All you need to do is book the furry friend option and this will then block out the option for anyone else bringing a pet along and thus you will have a pet free tour.

Yes we have life vest for adults and also children.

Don’t worry, we’ve got you covered (literally)! In case of rain, our captain can pull up the rain canopy with clear windows, so you’ll stay dry while still enjoying the view.

It can be a bit cooler on the water, so bring some warm layers just in case. We’ve got blankets on board and from October through April, our electric heated cushions keep things extra warm and cozy.

We only cancel the boat tours if there is a serious weather warning, which luckily rarely happens. If we cancel the tour, you’ll receive a full refund.

No. We are sorry to say that our Amsterdam boat tour permit only allows us to take 12 people onboard.

The Amsterdam Light Festival 2025 takes place during the cozy winter months, and our Amsterdam Light Festival Boat Tours run from November 28th, 2025, through January 4th, 2026. Dates may vary slightly each year, but you can always count on this magical event lighting up Amsterdam’s canals throughout December and early January.

As Amsterdam is famous for its relaxed Cannabis and Coffeeshop culture, we offer private tours where you are welcome to bring along and enjoy the smoke of your choice.

Yes, gift cards are for sale through our online booking system. Simply click here: 🎁!

No, we don’t have an office at the meeting point. We’re a small, family-run company, and all bookings are handled online through our website. If you have any questions, feel free to reach out — we’re always happy to help!

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