Frequent Asked Questions
FREQUENTLY ASKED QUESTIONS
ANY QUESTIONS
Do I need to book in advance for the Amsterdam boat tours, or can I just show up?
It’s best to book your Amsterdam boat tour in advance, as our small-group cruises often sell out — especially on sunny days, weekends and evenings! You can book easily online through our website or call us to reserve your spot and pay by credit card over the phone.
Walk-ups are also welcome if we have space, but to avoid disappointment, it’s best to secure your spot in advance.
Is there a minimum number of people required for the boat tour to operate?
Nope! You book, we go! Even if it’s just you, the tour will still run.
What time should I be at the meeting-point?
We recommend to be there 10 minutes before departure!
What happens if we are late for the boat tour?
Our public tours sail on time. Our captains are great, but they can’t turn the boat around once we’ve left the dock! So please arrive a little early to make sure you don’t miss it. If you’re late, your booking becomes void, and no refund can be given. Be sure to double-check your tour time in the confirmation email to avoid any mix-ups.
Do you sell drinks on the boat?
Yes we sell cold drinks onboard. The prices are as follow
- Softdrinks and bottles of water cost € 2.50
- Small can of beer cost € 3,-
- Glass of white or rose wine cost € 4.
- Bottle of wine € 16.
Can I bring my own food and drinks?
Yes you can. BYO is perfectly find with us. However we also sell reasonably priced beer, wine, soft drinks and water on board.
Is there a toilet on board?
No, we don’t have a toilet onboard. So we recommend to go to the toilet before you hop on board. In case of an emergency we can stop at a public toilet or bar.
Can I bring my dog along for the boat cruise?
Yes, we love dogs and friendly dogs are always welcome onboard. Please note that only 1 dog is allowed per shared cruise. Please select the furry friend option when booking your tour online.
What is I'm allergic or afraid of dogs?
Please note that if you are allergic or afraid of dogs then we can guarantee a pet free tour. All you need to do is book the furry friend option and this will then block out the option for anyone else bringing a pet along and thus you will have a pet free tour.
Do you have life vest on board?
Yes we have life vest for adults and also children.
What about the weather?
Don’t worry, we’ve got you covered (literally)! In case of rain, our captain can pull up the rain canopy with clear windows, so you’ll stay dry while still enjoying the view.
It can be a bit cooler on the water, so bring some warm layers just in case. We’ve got blankets on board and from October through April, our electric heated cushions keep things extra warm and cozy.
Do you cancel the tours due to bad weather?
We only cancel the boat tours if there is a serious weather warning, which luckily rarely happens. If we cancel the tour, you’ll receive a full refund.
We are a group of 13 people. can you squeeze an extra person on the boat?
No. We are sorry to say that our Amsterdam boat tour permit only allows us to take 12 people onboard.
When is the Amsterdam Light Festival Boat Tour?
The Amsterdam Light Festival 2025 takes place during the cozy winter months, and our Amsterdam Light Festival Boat Tours run from November 28th, 2025, through January 4th, 2026. Dates may vary slightly each year, but you can always count on this magical event lighting up Amsterdam’s canals throughout December and early January.
Do you offer Smokers friendly boat tour?
As Amsterdam is famous for its relaxed Cannabis and Coffeeshop culture, we offer private tours where you are welcome to bring along and enjoy the smoke of your choice.
Can I purchase a gift card?
Yes, gift cards are for sale through our online booking system. Simply click here: 🎁!
Do you have an office at the meeting point?
No, we don’t have an office at the meeting point. We’re a small, family-run company, and all bookings are handled online through our website. If you have any questions, feel free to reach out — we’re always happy to help!
STILL HAVE A QUESTION?
Fill out the form below, and we’ll get back to you shortly!